What data do we collect from you?
In the course of your visits to our website or use of our products and services, we may obtain the following information about you: name, company name, email address, telephone numbers, geographic location, IP address, survey responses, support queries, blog comments and social media handles (together ‘Personal Data’
Our services are not directed to persons under 18 and we do not knowingly collect Personal Data from anyone under 18. If we become aware that a child under 18 has provided us with Personal Data, we will delete that information as quickly as possible. If you are the parent or guardian of a child and you believe they have provided us with Personal Data without your consent, then please contact us.
You can review, correct, update or delete your Personal Data by either logging into your account and making the changes yourself or contacting us directly to do so.
How do we collect your data?
You directly provide lauraannmoore.co.uk with most of the data we collect. We collect and process data when you:
- Register online and sign up to the newsletters with your email address
- Voluntarily complete a customer survey or provide feedback on any of the blogs, message boards or via email
- Use or view our website via your browser’s cookies
How will we use your data?
We collect your data to deliver our services to you, including: communicating with you, sharing useful content, measuring customer satisfaction, providing technical support, notifying you of updates and offers, diagnosing problems and providing you with a personalised website experience.
Marketing communications are only sent to you if you have requested or subscribed to them. You can opt out of our marketing communications at any time by unsubscribing or emailing us and your request will be actioned immediately.
We also use the information we collect in aggregated and anonymised forms to improve our services, including administering our website, producing reports and analytics, advertising our products and services, identifying user demands and assisting in meeting customer needs generally.
Any information you choose to make publicly available, such as blog comments and testimonials on our website, will be available for others to see. If you subsequently remove this information, copies may remain viewable in cached and archived pages on other websites or if others have copied or saved the information.
How do we store your data?
We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. All information we receive from you is stored and protected and held within MailChimp. We retain your personal information for as long as needed to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
In the event there is a breach of our security and your Personal Data is compromised, we will promptly notify you in compliance with the applicable law.
Sharing your information with Third Parties
We do not and will not sell or deal in Personal Data or any customer information.
Links to & Privacy Policies of other websites
What are your data protection rights?
We would like to make sure you are fully aware of all your data protection right. Every user is entitled to the following:
The right to access – you have the right to request lauraannmoore.co.uk for copies of your personal data.
The right to rectification – You have the right to request that lauraannmoore.co.uk correct any information you believe is inaccurate. You also have the right to request lauraannmoore.co.uk to complete information you believe is incomplete.
The right to erasure – You have the right to request that laurannmoore.co.uk erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that lauraannmoore.co.uk restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to lauraannmoore.co.uk’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that lauraannmoore.co.uk transfer the data collected to another organisation or directly to you, under certain conditions.
If you do make a request, we have one month to respond to you.
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